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Privacy Policy

Last updated:

1. Data controller and geographic scope

This website is operated by Quazrelxeokrax. Contact details:

Geographic scope: Our services and this website are directed primarily to users in the United States and may be accessible in other jurisdictions. Data processing may occur in the United States. Where we target or serve users in the European Economic Area or the UK, we comply with applicable data protection laws including the GDPR.

Topic and content: This site offers information and sales of dietary supplements (food supplements). Content is for general informational purposes only and does not constitute medical advice. We do not make disease treatment, prevention or cure claims. Our advertising and content comply with applicable advertising standards, including Google Ads policies for healthcare and medicines: we do not make unapproved health claims, and we clearly disclose that our products are supplements, not medicines.

2. Purpose of processing

We process personal data to respond to your enquiries, process orders, send information you have requested, and improve our services. We do not use your data for purposes incompatible with those stated here.

3. Legal basis (GDPR)

We process your data on the basis of: (a) your consent when you submit a form or accept cookies; (b) performance of a contract when you place an order; (c) our legitimate interests where necessary for the operation and security of the website, within the limits of the law.

4. Types of data collected

We may collect: name, email address, phone number, message content, IP address, and technical data (browser, device) where necessary for security or analytics, in accordance with your cookie preferences.

5. Data retention

We retain your data only for as long as necessary to fulfil the purposes above: typically up to 3 years for contact and order data, unless a longer period is required by law. After that, data is deleted or anonymised.

6. Your rights

Under the GDPR and applicable laws, you have the right to: access your data; rectify inaccurate data; request erasure; restrict processing; data portability; object to processing; withdraw consent; and lodge a complaint with a supervisory authority. To exercise these rights, contact us using the details in section 1.

7. Data sharing and transfers

We do not sell your personal data. We may share data with service providers (e.g. hosting, email) who act on our instructions and are bound by confidentiality. If data is transferred outside the EEA, we ensure appropriate safeguards (e.g. standard contractual clauses) where required.

8. Security

We use technical and organisational measures (e.g. HTTPS, access controls, secure storage) to protect your data against unauthorised access, loss or alteration. No method of transmission over the internet is 100% secure; we strive to apply industry best practices.

9. Changes

We may update this policy from time to time. The “Last updated” date at the top will be revised. We encourage you to review this page periodically. Continued use of the site after changes constitutes acceptance of the updated policy where permitted by law.